Frequently Asked Questions
Everything you need to know about shopping with Olyndra London.
How long will it take to receive my order?
Standard shipping within the UK typically takes 3-5 business days. International delivery times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Please contact our support team to initiate a return or exchange.
Do you offer international shipping?
Yes, Olyndra London ships to most countries worldwide. Shipping costs and delivery estimates are calculated at checkout based on your destination.
How can I track my package?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout.
How do I care for my Olyndra London products?
Each product comes with specific care instructions on the label. For general maintenance, we recommend following the guidelines provided in our online Care Guide to ensure longevity.